‘Culture’ is a popular concept these days. It’s oftenposed as the solution to a raft of problems affectingorganisations, likeinadequate customer care, poor work quality or a […]
The best leaders are great communicators. They connect with people emotionally and talk about things that matter. They take in what others are saying and respond […]
The editor of Australian Ageing Agenda asked me to suggest a solution to a perplexing problem in residential aged care – how to encourage staff to speak up about […]
First published on LinkedIn, 29 July 2015 Top marks Accenture for getting rid of annual performance rankings. Accenture CEO Pierre Namterme recently announced that the annual […]
First published on LinkedIn, 13 Aug. 2015 In recent weeks Accenture announced that it was following other Fortune 500 companies in getting rid of annual performance […]
First published on LinkedIn, 18 Sept. 2015 We have a new prime minister, and yes, a new foundation for our future prosperity. In his victory speech, […]
